For international patientsWhat to expect,
What to expect,
from start to finish.
A simple, practical overview of the medical travel journey with Premium Care Society — so every stage feels familiar before it happens.
Before you travel
- Provider matching and treatment plan review
- Document collection: ID, medical records, imaging
- Pre-travel checklist tailored to your procedure
- Visa information if required (most EU patients don't)
- Flight and accommodation guidance
On arrival
- Private transfer to accommodation (when arranged)
- Welcome contact from your coordinator
- Final briefing before appointments
- Language support available throughout your stay
- Dedicated WhatsApp thread with your coordinator
During treatment
- Scheduled appointments and clinic transfers
- Support with pharmacy or supplementary needs
- Discrete recovery environment of your choosing
- Point-of-contact for family or companion updates
- Emergency contact channel always available
After returning home
- Follow-up scheduling with your treating provider
- Communication with your home GP or specialist if needed
- Post-treatment feedback and check-ins
- Coordination for further visits if the plan extends
- Ongoing support for any questions
Documents & practicalities
A short, honest list of what you'll need.
- Personal identification
- Passport or EU ID card. For minors, a birth certificate may be required by some providers.
- Insurance
- European Health Insurance Card (EHIC) for EU patients, or private travel medical insurance. Optional but recommended.
- Medical records
- Any recent imaging, diagnostics, prescriptions, or prior treatment notes relevant to your case.
- Language support
- Providers typically speak English fluently. We can arrange additional language support in Italian, French and Romanian.
Next step
Begin with a private conversation.
Share your case in a short form. A senior coordinator will respond with clarity and care.